|Job Type||Full Time|
Essential Duties and Responsibilities
- Manages all aspects of the CALA Accreditation Program, including budgeting and new program development.
- As part of the CALA management team, contributes to overall program design, policy and documentation development, marketing, and operation in accordance with international standards and guides.
- Conducts investigations in support of disputes and appeals relating to the Accreditation Program.
- Oversees the implementation of the accreditation program (e.g., applications, scheduling, editing of reports).
- Responsible for recruitment, selection, and monitoring of volunteer assessors.
- Conducts occasional laboratory assessments.
- Designated as the person responsible for the day-to-day administration of accreditation agreements with Federal and\or Provincial and\or Municipal Departments or Agencies.
- Designated as the liaison with other Accreditation Bodies on accreditation program issues.
- Fulfils all responsibilities as the CALA delegate to the Asia Pacific Accreditation Cooperation (APAC) General Assembly and MRA Council
- Serves as Secretary to the CALA Accreditation Council
- Contributes to the design and development of training material for the initial, biennial, and specialized assessor training.
- Investigates inquiries or concerns relating to issues of real or perceived risks to impartiality
- Manages CALA’s Accreditation Department including Accreditation Officers and an Assessments Assistant.
- Work closely with the CEO and CFO to assess progress, review budget to actual and long term planning.
Knowledge, Skills and Education
- Bachelor of Science (B.Sc.) from a recognized university in a field of study related to the duties of the position (examples include but are not limited to: Chemistry; Microbiology; Biology). Preference may be given to candidates with relevant advanced degrees and\or complementary qualifications.
- Five to ten (5 – 10) years of relevant work experience in a laboratory accredited to ISO/IEC 17025 including working as an analyst (i.e. a technician, chemist, microbiologist responsible for the analysis of samples\specimens) and in other positions of increasing responsibility including significant time in laboratory quality management and laboratory management roles. Experience in Quality Assurance positions responsible for attaining and\or maintaining accreditation to ISO/IEC 17025 is highly desirable.
- Experience in laboratory assessments for compliance with the requirements of standards such as ISO/IEC 17025.
- General knowledge of the types of procedures and methods used by testing laboratories.
- Knowledge of general regulatory requirements related to the laboratory testing industry.
- Knowledge and understanding of risk-based assessment principles.
- Able to multi-task, problem-solve, mediate, and resolve conflict.
- Able to evaluate the appropriateness of outcomes as compared to requirements.
- Proven ability to prioritize and manage several projects at once.
- Excellent strategic and critical thinking skills.
- Superior communication skills (verbal and written).
- Self-starter who works independently with initiative and self-managed deadlines.
- Strong customer focus and attention to detail.
- Can-do, positive attitude and team orientation.
- Supervisory/Managerial experience including all aspects of the supervision/management of staff (goal setting and monitoring, delegating work, monitoring delivery against deadlines and other expectations, assessing performance, providing feedback, coaching staff, etc.).
- Experience developing a budget, controlling spending against the budget and monitoring\reporting on performance against budget.
- Working knowledge of common office software including email (ex. Outlook), word processing (ex. Word), spreadsheet (ex. Excel), presentation (ex. PowerPoint).
Note: Meeting the Asset Qualifications is not essential for a candidate to be considered for the AM position but candidates who do meet the qualifications for the position and the asset qualifications may be preferred.
- Knowledge of ISO/IEC 17011 Conformity assessment – Requirements for accreditation bodies accrediting conformity assessment bodies.
- Knowledge and application of APAC and ILAC policies and procedures.
- Formal training as a lead assessor.
- Bilingual (English – French).
Application Instructions and Other Information:
This is a full-time position based in Ottawa, ON. To apply, please send an electronic copy of your resume and a cover letter to firstname.lastname@example.org by midnight (Eastern Time) on October 9th, 2020. Your cover letter should include a short description of how you meet each of the Qualifications and Asset Qualifications listed above, a simple statement that you meet a particular qualification is not acceptable. Please include your salary expectations in your cover letter as well as significant accomplishments and why this position is a good fit for you. Incomplete applications will not be considered.
We thank all who apply, however only those selected for the next stage of the selection process will be contacted.
CALA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), accommodations are available on request for candidates taking part in all aspects of the selection process.
CALA is an internationally recognized leader in providing the highest-quality accreditation of testing laboratories. Our commitment to objectivity and data integrity gives CALA-accredited laboratories lower risk and competitive advantage by ensuring that their customers receive data that can be trusted. We combine rigour, deep expertise and exceptional customer service in both our accreditation and training services.Apply Now